Privacy Policy

Everything you need to know about our Company

At Charting Solutions Ltd, we understand that confidentiality and security of the personal information ("Personal Information") that you share with us is important. We are committed to protecting the privacy of Personal Information, including Personal Information related to individuals who may be customers, employees, agents or whoever they may be.  

Our Privacy Policy ensures that your personal information is protected. By accessing this website , you have consented to the collection and use of your Personal Information in accordance with this privacy policy. 

This Policy is specifically addressed to those who provide Personal Information to Charting Center or who visit or use Charting Center’s website, trading platforms, software application and social media sites.

Who is responsible for your Personal Information?
Charting Center is responsible for the Personal Information that we may collect.  

How do we collect your Personal Information and what Personal Information do we collect?
Charting Center collects and processes Personal Information from you. This may include, among other things, information:
Provided during the Charting Center account application process or during use of any of Charting Center's website applications (for example, your name, email address, telephone number etc.);
Collected through Internet cookies (for further information on our use of cookies, please see our Cookie Policy).

Are you required to provide Personal Information?
In order for you to utilize our services, you will provide us with your Personal Information entirely voluntarily. In most circumstances Charting Center cannot take action without utilizing certain of your Personal Information. It will be impossible for us to provide the services to you without the relevant Personal Information.

For what purposes will we use your Personal Information?
We may use your Personal Information for the following purposes ("Permitted Purposes"):
To provide you with services available on our platforms, and/or to deal with any requests or inquiries you may have;
To pursue legitimate interests, including to carry out, monitor and analyze our business or operations;
To contact you (unless you tell us that you prefer us not to) regarding features and functionality that may be of interest to you;
To conduct monitoring by us or any other person on our behalf using various method. 
To comply with applicable laws or regulations in any country;

For any other purpose for which your Personal Information was provided to us.
We may process your Personal Information for the following purposes after obtaining your express consent where legally required:

To communicate with you through the channels you have approved to keep you up to date on the latest developments, announcements and other information about Charting Center services, products and technologies;

To conduct customer surveys, marketing campaigns, market analysis, or promotional activities;

To collect information about your preferences to create a user profile to personalize and foster the quality of our communication and interaction with you (for example, by way of newsletter tracking or website analytics).

Where legally required, with regard to marketing-related communication, we will only provide you with such information after you have opted in and we will also provide you with the opportunity to opt out at any time if you do not wish to receive further marketing-related communication from us. 

We like to keep our customers, personnel and other interested parties informed of company developments, including news relating to Charting Center that we believe is of interest to them. 

If you do not wish to receive publications or details of topics that may be of interest to you, please let us know.  

Who we share your Personal Information with, and in what circumstances
We may disclose your Personal Information when you direct us or give us permission to do so, when we are allowed or required by applicable law or regulations or judicial or official request to do so, or as required to investigate actual or suspected fraudulent or criminal activities.

Personal Information about other people that you provide to us
If you provide Personal Information to us about someone else (such as one of your directors or employees or someone with whom you have business dealings), you must ensure that you are entitled to disclose that Personal Information to us and that, without our taking any further steps, we may collect, use and disclose that Personal Information as described in this Privacy Policy. In particular, you must ensure that the individual concerned is aware of the various matters detailed in this Privacy Policy, as those matters relate to that individual, including our identity, how to contact us, our purposes of collection, our Personal Information disclosure practices (including disclosure to overseas recipients), any right the individual may have to obtain access to the Personal Information and make complaints about the handling of the Personal Information and the consequences if the Personal Information is not provided (such as our inability to provide services).

Keeping Personal Information about you secure
To the extent required by law, we will take appropriate technical and organizational measures to keep your Personal Information confidential and secure.  .

Updating your Personal Information
If any of the Personal Information that you have provided to us changes, for example if you change your email address or if you wish to cancel any request that you have made of us, please let us know by contacting Charting Center Customer Support ([email protected]). Charting Center will not be responsible for any financial losses arising from any inaccurate, inauthentic, deficient or incomplete Personal Information that you provide to us.

How long do we retain your Personal Information?
Personal Information is retained for as long as necessary to meet business requirements. Retention periods may be extended if we are required to preserve your Personal Information in connection with litigation, investigations and proceedings.

Updates to this Privacy Policy
We reserve the right to update and change this Privacy Policy from time to time, for example, in order to reflect any changes to the way in which we process your Personal Information or changing legal requirements. In case of any such changes, we will post the changed Privacy Policy on our website. The changes will take effect as soon as they are posted on our website.